When did you decide to franchise?
Wayne, the patriarch of the company, has been predicting this stage for quite some time. Once we had Cole Strong committed to Square Cow, we knew he was the perfect leader to launch the Square Cow Franchise Family!
Can I buy more than 1 franchise?
Yes, this is definitely a possibility and we would enjoy the opportunity to further discuss it with you!
Will you sell any of your corporate locations?
We are committed to growing the Square Cow brand through franchising. It’s possible that we one day decide to sell our corporate locations as we march toward our goal. However, we are not currently marketing these locations as available.
Will you also be building additional corporate locations?
This is not on our radar at this point. We have spent the last 15 years capturing market share in central Texas and Denver, CO. Our goal is to expand the Square Cow brand through franchising outside of our current markets.
How are you better/different from Two Men and a Truck, College Hunks Hauling Junk, You Move Me, etc.?
We admire what some of our competitors have achieved. These guys are giants in the industry! And that is one of our biggest advantages. We aren’t a huge conglomerate. We are nimble, we know our team, we’re committed to each and every franchisee. You won’t be a number on a spreadsheet. You will personally know each owner, you will learn from those that built Square Cow from the ground up. Lastly, we have a high TAM. TAM stands for Total Available Markets. You are less likely to score a highly sought after territory with one of our competitors.
Why can’t I do this on my own?
The short answer is…you can! But we've learned a TON in the past 15 years, and as they say "experience is the best teacher." We are confident the mistakes we've made, money we've spent, and the lessons we've learned over the past 15 years puts us in a position to help you avoid those same mistakes, grow your market more quickly, and maximize your profits. In addition, you will be building a stronger asset that will be worth more on your balance sheet with the name recognition and ties to the corporate brand. We've proven that with the right partners we can be successful in many different markets, and we are committed to helping you avoid the headaches of launching your own moving business, coupled with a brand and system that we know works.
Tell me about all the ‘warts’/downside of the business?
All industries have warts and challenges, the moving industry is no different. For instance, the job of a mover is physically demanding. Additionally, the seasonality of moving means super busy summers with less busy winters. Third, moving is stressful and you are often meeting clients at a vulnerable time in their life.
What’s the deal with negative Yelp reviews/negative Zee reviews?
Let’s face it, we live in a world where online consumer reviews are readily available to anyone with an internet connection. For the past 15 years we have poured over thousands of reviews, some really amazing and some very unsavory, and everything in between. If you combined all our reviews from all the different sites we would average 4.25-4.75 stars. While we would love to boast a five star rating across the board we know this becomes mathematically impossible over time. Instead, we establish a standard for our franchises and we coach each team to meet that standard.
Is it hard to find good people?
It can be! However, this is one of our favorite areas to coach franchises about. Your ability to recruit, train and retain a good staff is often dependent on your system and processes.
What if I want to be open on Sunday?
Sunday moves are not an option for the Square Cow Franchise Family. Why? There are several reasons. Most notably, we encourage our team to focus on faith and family on Sundays. Additionally, movers need a day to re-energize, run errands, and watch football! We decided early on that we would be closed on Sunday’s. We have never regretted this decision. To the contrary, we’re confident this decision has earned us more respect from our clients and loyalty from our team.
What is your privacy policy?
We start by collecting basic information from franchise candidates. As we navigate the franchise process we begin to collect more sensitive information. We are committed to only using this information in the process of qualifying candidates.